Liangcai Creative (Shenzhen) Technology Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
This Policy applies to our website www.liangcaieyewear.com and to any business communications you have with us as a B2B customer, prospect, or partner.
We collect information in the following ways:
Contact details: name, company name, email address, phone number, WhatsApp number, and country
Business information: product requirements, MOQ, target market, project description
Communication content: messages you send through our inquiry forms, email, or WhatsApp
Log data: IP address, browser type, device type, pages visited, time spent on site
Analytics data: via Google Analytics 4 (GA4) — anonymized statistics about how visitors use our site
Cookie data: small files stored in your browser to improve site functionality and analyze traffic
We may receive business contact information from trade directories, trade shows, or business referrals.
We use the information we collect to:
Respond to your inquiries and provide quotations
Process orders, samples, and payments
Communicate about production, shipping, and after-sales support
Improve our website, products, and services
Send relevant business updates (only if you have opted in)
Comply with legal and accounting obligations
Prevent fraud and ensure site security
If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:
Contract: to fulfill orders and provide services you requested
Legitimate interests: to respond to business inquiries and improve our services
Consent: for marketing communications and non-essential cookies
Legal obligation: to comply with applicable laws
Our website uses cookies to:
Ensure the site functions correctly
Measure traffic and user behavior via Google Analytics 4
Improve site performance and content relevance
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
We do not sell your personal information. We may share it with trusted third parties only in the following cases:
Service providers: web hosting (Cloudflare), analytics (Google Analytics), email services, and payment processors — strictly to operate our business
Logistics partners: courier and freight companies, to deliver your orders
Legal requirements: when required by law, court order, or to protect our rights
Business transfers: in the event of a merger, acquisition, or sale of assets
Our servers and service providers may be located outside your country, including in the United States and the European Union. When we transfer personal data internationally, we take reasonable steps to ensure it is protected according to this Policy and applicable law.
We retain personal information only as long as necessary:
Inquiry and quotation data: up to 12 months after last contact
Customer and order records: as required for accounting, tax, and warranty purposes (typically 3 years)
Analytics data: according to Google Analytics retention settings (default 14 months)
Depending on your location, you may have the following rights:
Right to access: request a copy of the personal data we hold about you
Right to correction: request correction of inaccurate or incomplete data
Right to deletion: request deletion of your personal data (subject to legal retention requirements)
Right to restrict processing: request that we limit how we use your data
Right to data portability: request transfer of your data in a structured format
Right to object: object to processing based on legitimate interests or for marketing
Right to withdraw consent: withdraw consent at any time for marketing communications
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
If you are a California resident, you have the right to:
Know what personal information we collect, use, or share
Request deletion of your personal information
Opt out of the "sale" of personal information (we do not sell personal information)
Not be discriminated against for exercising your privacy rights
Our website and services are intended for business use by adults. We do not knowingly collect personal information from anyone under 16 years of age.
We use reasonable technical and organizational measures to protect your information, including SSL encryption (HTTPS), secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated Policy.
If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us: